Gods of Globalization

(A short story dedicated to the man who wrote Animal Farm and 1984, and whose 115th birthday fell yesterday)

"Sure, Mr. Ganesh. Sure. We understand your concerns. We can definitely look into the 'Prayer granting framework' and investigate what went wrong." Ajit tried his best to convince Mr.Ganesh who was audibly angry. But it was clearly not working. He pressed the 'Mute' button on the Polycom device and looked at his team. "Do you guys think we can fix the issue?" His 8-membered-team of 25-year-olds did not answer. "Do you guys have an estimate for the fix?" Silence again. He pressed the 'Mute' button again to go audible. "Mr.Ganesh, we just had a quick internal discussion here. The team is of the opinion that we should be able to fix the framework by tomorrow EOD."

"Hey, Ajit. This is Jesus here. Are you guys confident that you can fix the issue by tomorrow?"
A smile spread over Ajit's face. Mr.Jesus was a more lenient client that Mr.Ganesh.
"Definitely, Mr.Jesus. We are a 150% sure that the framework will be functioning at its best by tomorrow." Ajit's team members helplessly looked at each other as another sleepless night lay in wait.
"Sounds good, Ajit. But just take an extra day perhaps, so that you can recheck the fixes. Guess you had over-promised even to Hanuman last week and had shared a faulty tool."
But Ajit was not willing to take an extra day. Fixing an issue faster was more important than fixing an issue the right way.
"We understand your concerns, Mr.Jesus. But this time, we are sure that the framework should be up and running by tomorrow."
One of Ajit's team members started typing out a WhatsApp message to his friend - 'Dude.. Am not going to be able to make it to the movie tonight. Find someone else..'
"Okay then, Ajit. Let's wrap this call now. Drop a mail tomorrow once the framework is fixed. Thank you."
"Thanks a lot, Mr. Jesus. Thank you for your time. Thank you too, Mr. Ganesh. Have a great day."
A grumpy 'Thank you' was heard from Mr.Ganesh.

Ajit disconnected the call. "Can someone explain to me what the hell went wrong this time?" Ajit's team members did not answer. "This is the 7th time I have had to apologize to these silly Gods for a sillier mistake." Silence prevailed for a minute. A team member finally gathered the courage to speak up. "We are committing the same mistake time and again, Ajit. We should not be giving these impossible timelines when we know it only worsens things."
Ajit rose from his chair and picked up a marker. He then walked to the white board plastered to the wall of the conference room. "Help me understand how this timeline is impossible. Let us break down the tasks hour by hour."
One of Ajit's team members started typing out a WhatsApp message to his dad - 'Would be held up in office tonight. You and mom go ahead with the cake cutting for Preethi.'
"Help me understand, guys. What is the first task?" Ajit wrote an intimidating 1 on the white board and circled it. One of the team members visualized herself as the '1' trapped inside Ajit's circle.
The next hour was spent thus from differing viewpoints:

• Ajit's viewpoint - Creating an exhaustive hour-level breakdown of the fix for the framework
• His team's viewpoint - Planning needlessly for a fix that would result in a bigger error

These hour-level breakdowns had become a routine after the Great Gods organization had become a client. The Great Gods had approached Ajit's data analytics startup with a problem statement as below.
The prayer data we receive has been exponentially growing with every passing day. It has become difficult to differentiate the good prayers from the evil ones. Help us design a system that sorts these prayers and generates a final list of prayers to be answered.

Ajit had gotten excited with the problem statement. More so because he could visualize this project leading to a chain of potential projects in the future. Ajit and his team had devised a plan for a 6-month long program and had labeled it, 'The God Program'. The components of the program were as below, as written in one of Ajit's team member's notebooks.

• Prayer granting framework - 1 month (Real timeline - 3 months)
• Prayer forecasting framework - 2 months (Real timeline - 4 months)
• Devotee churn analysis - 1 month (Real timeline - 3 months)
• Devotion campaign management - 1 month (Real timeline - 2 months)
• God performance tracker - 1 month (Real timeline - 3 months)

Ajit's clients had been surprised by such an ambitious plan but since they had witnessed all possible miracles of mankind, they had given a go ahead to the program. And so had started the string of errors and the hour-level breakdowns that had become a routine. Ajit's team members never had the time needed for quality control, which meant that every deployment of the framework led to serious consequences. The team usually caught these errors only through the error logs, which were the newspapers. But their most recent error had led to a devastating consequence - the start of a civil war in a middle east country. And hence the grumpy responses from Mr.Ganesh, and hence Ajit's promise to fix the framework in a day.

22 hours later, Ajit sent out a mail to Mr.Ganesh and Mr.Jesus that the issue in the 'Prayer granting framework' was fixed and his team had double-checked the fix. When Ajit's team members read his mail, one member questioned his teammates curiously, "Did we even finish all the quality checks once?" They replied that there were 3 more checks pending. But then, one of the members joked, "How can things possibly get worse than yesterday?" and the team let out a hearty laugh.
The next morning, one of the team members posted a message - 'Guys! We have screwed up again!' - on the WhatsApp group that Ajit was not a part of. When another member asked him what had happened, he shared a news article on the group. 

The title of the news article read, 'The United States of America elects its 45th president'.

Mirror, mirror, what do you see?

I move my hand gently over the mirror

I carefully study my reflection

My reflection looks like a different person
He does not resemble me..

When I feel tears cleansing my face
He seems to be smiling peacefully
When I feel ants biting continuously at my heart
He seems to be smiling peacefully
When I feel silence breathing upon me
He seems to be smiling peacefully
When I feel loneliness embracing me dearly
He seems to be smiling peacefully
When I feel the weight of others' sorrows
He seems to be smiling peacefully
When I feel suffocated in an empty space
He seems to be smiling peacefully..

I want to help him
I try breaking the mirror
I first use my fists
That have turned softer by wiping away tears
I then use my heart
Which has become the hardest part of my body
And only then does it hit me
I am the one trapped inside the mirror
I am the one trapped with the truth
He is living happily in the outside world
He is living happily with a lie
I want to help him
I need to break this mirror
Can someone help me please?
Or rather, can someone help him please?

Understanding life and death

"So, how is the experience?"
My grandmother questioned me an hour back, wanting to know about my experience of having spent 2 days entirely at a hospital. I was accompanying my grandmother who had to be under medical observation for her fluctuating haemoglobin count.

"So, how is the experience?"
When you are an aspiring writer, it gets increasingly difficult every time you are asked to describe an event or an object. The words do not escape your mouth unless they have become a part of a breathtaking sentence.
"When you speak, it is just the first draft. You do not have to put in so much effort as in writing," I tell myself. But the words become paranoid patients, not willing to be discharged before they spend good time at the Intensive Thinking Unit.
I still took my time to collect my thoughts and tried speaking like a writer to my grandmother. I said, "So much blood and so many bandages makes one understand the frailty of the human body and the strength of human bonds." The nurse who was administering medicines to the neighboring patient threw me a look which diagnosed that I also need to be kept under medical observation.
And so, I got down to typing my experiences, wondering why the human mind found it comfortable to write/read truth than to speak/hear it.
(Which led me to remember this earlier post.)

Hospitals seem to be the place where most grandparents and parents face regret for not forcing their children to pursue MBBS. I heard an old lady resting in the neighboring ward say, "We missed the opportunity to make our boy a doctor. Let us at least search for a bride who is a doctor."
Would the future to-be-bride have imagined that her wedding oath would be decided by her Hippocratic oath?

Hospitals also function like cinema theaters playing Indian movies, with a range of emotions being displayed in a room of 4 patients. You see joy. You see longing. You see sadness. You see anger.
One patient was overjoyed because she was informed by the doctor that she could follow her normal diet from the next day, which meant that she could return to eating non-vegetarian food. One patient longed to know if the people in his apartment enquired about him after his admission to the hospital. My grandmother was sad that she was troubling her family members owing to her ill health. And another patient was angered that her Lord was fond of placing one hurdle after the other on her journey. 
I clearly remember a nurse's response when the patient blamed her Lord in anger. "The Lord only tests those who are strong enough to face difficulties."
I wished that every doctor included this quote in his prescription, along with the names of medicines that provide very less motivation.

I also experienced a wide range of emotional states at this place.
Fear. Gratitude. Joy. Sadness.
Fear every time I crossed the casualty ward on my way out of the hospital, that I might suddenly hear a scream of grief. Gratitude that the society and the world are still at a state where they are filled by more screams of anger than by screams of grief. Joy that many nurses alternate very easily between gossiping and being guardian angels. Sadness that the shit of a disabled human still needs to be cleaned up by another human.
And only when I noticed my moods oscillating to the extremes, did I understand how beautifully Buddhist a doctor had to be.

In the room that my grandmother was admitted, the doctors visited the patients every 2-3 hours and provided affirmations that they were en route to becoming healthier. As I noticed this, I marvelled at the irony of the medical profession. Would there be another profession where the employees genuinely wished that their clients never faced any problems, though that meant lesser growth and opportunities to the employees?
I tried imagining a data analyst who wished for his client to never face any challenges with his data. And I understood that my imagination needed some data treatment.

As I continue to type my thoughts, I notice my grandmother looking at me like a kindergarten kid who is eager to narrate the new story taught at school. I stop typing and ask her if she wants to say something. "Do you remember the old lady who lived alone in the house above ours?" she asks. I nod, preparing myself for a tale that could be made interesting only by my grandmother. The writer in me tries to disagree initially, wanting to type more but he gives in pretty soon, realizing that a part of the writer would not exist if not for this storyteller-grandmother.
And so, a tale unfolds. So does my understanding in this place of life and death.